How do I convert documents to PDF files?
What is an embedded font?
Can pdf files be edited?
What types of fonts does pdfFactory support?
How do I remove the trial version advertising banner on the
bottom of my PDFs?
Does pdfFactory keep links in documents?
How can I convert multiple files to PDF without opening and printing each
one?
What versions of PDF are supported?
What is the difference between the pdfFactory preview and
the actual PDF file?
How do I combine documents into a single PDF?
Can the graphic quality of my PDFs be improved?
Why are files printing so slow to pdfFactory?
What is the difference between Acrobat and pdfFactory?
Does pdfFactory work with Windows Terminal Server and Citrix
Metaframe?
How do I remove the margins in pdfFactory?
Why are my PDFs printed from Acrobat smaller or larger
than the original document?
Installing pdfFactory
using Add Printer Wizard
How do I get technical support?
How do I convert
documents to PDF files?
Click here
for instructions.
What is an embedded
font?
An embedded font is a font that is embedded directly into the PDF file. Using
embedded fonts guarantees that the reader of the PDF will see the original
font, regardless of whether or not they have the font installed on their system.
In general, it is not necessary to embed fonts since a close match to the
original will be substituted if it is available on the computer where it is
displayed.
Can PDF files
be edited?
Yes, anyone with the full Adobe Acrobat product can edit the contents of PDF
files. pdfFactory Pro allows you to easily encrypt your PDFs and thereby prevent
editing.
What types of fonts
does pdfFactory support?
Only TrueType fonts are supported. The current version supports Asian fonts
and non-ANSI character fonts such as Hebrew, Greek, and central European fonts.
How do I remove the trial version
advertising banner on my PDFs?
Click here
for instructions.
Does pdfFactory
keep links in documents?
Only pdfFactory Pro supports URLs and email links. Bookmarks will be supported
in an upcoming release of pdfFactory Pro.
How can I convert multiple files
to PDF without opening and printing each one?
All the files will print to pdfFactory and will be saved in the AutoSave folder (by default \My Documents\PDF files\AutoSave).
What versions of
PDF are supported?
pdfFactory supports PDF 1.2, 1.3, 1.4 or 1.5, depending upon the requirements
of the document. We try to use the lowest version possible in order to maximize
Acrobat reader compatibility.
What is the difference
between the pdfFactory preview and the actual PDF file?
In most cases, they are the same. If your original document contains complex
graphics or if you are embedding fonts, it is best to verify that the PDF
is correct by using the View PDF button.
How do I combine
documents into a single PDF?
pdfFactory will automatically combine documents for you once the pdfFactory
screen is displayed. Just keep printing to pdfFactory and the preview display
will update when new print jobs are received.
Can the graphic
quality of my PDFs be improved?
Click the Properties or Perferences button in Print dialog (after you click
File > Print), click the Graphics tab and try turning off the image downsampling
and/or JPEG compression.
Why are files printing so slow
to pdfFactory?
Try uninstalling all printers and then reinstalling them, testing
with pdfFactory after each installation. This should solve the problem.
What is the difference
between Acrobat and pdfFactory?
Even if you own Acrobat, pdfFactory is still useful for these reasons:
Does pdfFactory
work with Windows Terminal Server and Citrix Metaframe?
Yes, it does. Please see Server
Edition for more information.
How do I
remove the margins in pdfFactory?
Margins can be removed from the pdfFactory
properties in the printers folder. Right click on pdfFactory and select Properties
(Win9x) or Document Defaults (NT) or Printing Preferences (2K/XP), click the
Metrics tab and set the margins to 0.
Why are my
PDFs printed
from Acrobat smaller or larger
than the original document?
To prevent Acrobat from scaling the
document, select "None" for Page Scaling in Acrobat's Print dialog.
Installing
pdfFactory Using Add Printer Wizard
In some cases the installation of pdfFactory
fails to properly install the driver in your Printers folder. In these cases,
pdfFactory must be installed from the Printers folder using the Add Printer
Wizard.
First, extract all the pdfFactory files into a temporary folder on your hard
disk, e.g. c:\fptemp. WINRAR is necessary to extract the files and can be
downloaded here.
Before you continue, you should uninstall any existing version of pdfFactory
on your system. Using the Start menu, Run, type the command "c:\fptemp\setup
/uninstall" (without the quotes) to uninstall. Do this even if the pdfFactory
printer is not visible in your Printers folder, because it will clean up any
remaining traces from an unsuccessful installation. Make sure to reboot your
system after uninstalling, before you proceed with the new installation.
After rebooting, run the command "c:\fptemp\setup /inf" (without the quotes).
This will create the INF files necessary to perform an Add Printer Wizard
installation.
The next steps depend on your Windows platform.
Windows 95/98/ME
Open the Printers
folder and double click the Add Printer icon.
If you see an introductory "Add Printer Wizard" screen, click Next to continue.
Select Local Printer as the printer type and click Next.
When presented with a list of printer choices, select Have Disk, then enter
c:\fptemp and click OK.
Select FinePrint pdfFactory from the list of available printers and click
Next.
If Windows asks if you want to "Keep existing driver" or "Replace existing
driver", choose "Replace existing driver."
When prompted for a printer port, select FPP3: from the list of available
ports and click Next.
When prompted for a printer name, accept the default name FinePrint pdfFactory
and click Next.
Windows 2000/XP (requires Administrative Privileges)
Open the Printers folder.
From the File menu, run the Server Properties command.
Click on the Ports tab.
Check if the port FPP3: appears in the list of ports. If it does, click Cancel
and skip the next 5 steps.
Click the Add Port button, then click New Port Type.
When prompted for a folder name, enter c:\fptemp and click OK. If you get
a Windows "Hardware Installation" warning about Windows Logo testing, just
click "Continue Anyway."
In the list of printer ports, make sure that FPP3: is highlighted, then click
New Port.
Click Close to dismiss the "Printer Ports" dialog.
Click Close to dismiss the "Print Server Properties" dialog.
In the Printers folder, double click the Add Printer icon.
Click Next on the initial Welcome screen.
Select Local Printer as the printer location. Make sure that the "Automatically
detect and install my Plug and Play printer" is NOT checked. Click Next to
continue.
Select FPP3: from the list of printer ports, then click Next.
When presented with a list of printer choices, select Have Disk, then enter
c:\fptemp and click OK.
Select FinePrint pdfFactory from the list of available printers and click
Next.
If Windows asks if you want to "Keep existing driver" or "Replace existing
driver", choose "Replace existing driver."
When prompted for a printer name, accept the default name "FinePrint pdfFactory"
and click Next.
Do not share the printer.
Do not print a test page.
Click Finish to complete the wizard. If you get a "Digital Signature Not Found"
message, just click Yes to continue. If you get a "Hardware Installation"
warning about Windows Logo testing, just click "Continue Anyway."
After the printer installation is completed, you will need to logoff Windows
and re-logon (click the Start menu, then select Shut Down) once before you
use pdfFactory.
Windows NT 4.0 (requires Administrative Privileges)
Open the Printers folder and double click the Add
Printer icon.
Select My Computer as the printer location and click Next. If the My Computer
selection is greyed out, then your NT security privileges do not allow you
to install printers. Log in as Administrator or contact your network administrator
for assistance.
If FPP3: appears in the list of printer ports, then select it and skip the
next 3 steps.
If FPP3: does not appear in the list of printer ports, then select Add Port.
In the Printer Ports dialog, select New Monitor, then enter c:\fptemp and
click OK.
In the list of printer ports, make sure that FPP3: is highlighted. select
New Port, then select Close.
Back in the Add Printer Wizard, make sure that FPP3: is selected as the printer
port, then click Next.
When presented with a list of printer choices, select Have Disk, then enter
c:\fptemp and click OK.
Select FinePrint pdfFactory from the list of available printers and click
Next.
If Windows asks if you want to "Keep existing driver" or "Replace existing
driver," choose "Replace existing driver."
When prompted for a printer name, accept the default name FinePrint 2000 and
click Next.
Do not share the printer.
Do not print a test page.
After the printer installation is completed, you will need to logoff Windows
and re-logon (click the Start menu, then select Shut Down).
How
do I get technical support?
First make sure
you are using the latest
version of pdfFactory before you send a tech support request. FinePrint
Software is constantly improving the product and fixing problems.
Click Here
for online technical support or call 425-653-2432, Monday - Friday, 9AM to
5PM PST.
