Please fill in as much information as possible about your problem. The more specific information you provide, the easier it will be for us to assist you. You can also call us at 1-425-653-2432 (8AM-5PM PST, Monday-Friday)
First and last name
Your e-mail address
ScreenPrint Platinum version number
(click Help on the menu bar and then select About)
Computer make and model
Total amount of computer memory (RAM)
Which version of Windows are you using?
Error messages you received (if any)
Providing us with as accurate information possible about your problem with ScreenPrint Platinum will enable us to provide you with a solution more quickly. Please explain the problem you are experiencing in detail.
When you click the Submit button your information will be e-mailed to our technical support staff. When responding to email from our technicians, please use your email Reply button, which will include the text of any previous messages with your current message. This is necessary for us to track the steps taken and progress made in solving your problem.