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information you provide, the easier it will be for us to assist you. You can also call us at 1-425-653-2432 (8AM-5PM PST, Monday-Friday)
First and last name
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(click Help on the menu bar and then select About)
Computer make and model
Total amount of computer memory (RAM)
Which version of Windows are you using?
Windows NT 4.0
Windows 2003/2008 Server
Error messages you received (if any)
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