FAQ
Frequently Asked Questions
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Do any files have to be copied to workstations in a client/server installation?
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Does ScreenPrint Platinum register anything in the Windows Registry?
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With which versions of Windows does ScreenPrint Platinum work?
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Why do I get multiple captures and/or printouts when I press the Print Screen key?
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Nothing prints or captures when I press the Print Screen key. What's wrong?
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Why does ScreenPrint Platinum capture the first time I press the Print Screen key, but sometimes it does not capture the second time I press the Print Screen key?
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Can I get ScreenPrint Platinum to start automatically every time Windows starts?
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Can I get ScreenPrint Platinum to close when I shut down Windows without the program asking me if I want to save unsaved images?
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Why is the Mouse Selected Region capture method capturing the wrong area of my screen?
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How do I get ScreenPrint Platinum's email function to work? When I click on Email on the menu bar, no email program is listed.
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Will ScreenPrint Platinum's PicturE-mail work with Internet email services? Does my email program have to be MAPI-enabled?
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Can ScreenPrint Platinum capture and/or print full DOS screens?
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Do I have to be connected to the Internet in order to open the ScreenPrint Platinum Help file?
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Will ScreenPrint Platinum work with my printer? Why isn't it printing some of the images or printing only partial images?
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After starting ScreenPrint Platinum, I move my mouse around my screen and the colors keep changing and reversing. What's wrong?
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Why does the ScreenPrint Platinum icon on the taskbar keep disappearing?​